Red Ledges Inn

Sandie

11 months ago

Stayed here for one night while travelling to different places in the US. Certain areas of the property could definitely use a good clean. However, the room we were allocated was clean and acceptable for a nights stay. Breakfast consisted of cereal and toast, but not much else. Girl on reception at check-in was polite. Restaurant next door was closed so we couldn't have dinner and having been driving most of the day, we were reluctant to take the car out again to find somewhere to eat. I definitely wouldn't stay here again unless there were major improvements.

Heather Fox

11 months ago

This review is for the Bryce Countryside Residence at 41 Bryce Way. It is (poorly) managed by Red Ledges. We checked in at Red Ledges after unsuccessfully trying to call the listed property phone number to get check in instructions. No one answered the phone and the mailbox was full so I was unable to leave a message. I was finally able to chat with someone over email through Expedia to get check in details. That directed me to Red Ledges. We had a lot of issues with the property. The heater did not work. I had a hard time sleeping because the house was so cold and the windows were drafty. The house had an unpleasant smell and there were evidence of mice. The laundry room was full of cobwebs. The kitchen was poorly stocked. There was a working oven but only one tiny baking dish(it’s supposed to house 12 and we only had 7 and there were not enough cook ware). There was a dishwasher but no dishwasher detergent. There were no trash bags and no way to change out the trash cans. There was a washer and dryer but no laundry detergent. We ended up buying extra clothes at Ruby’s just to stay warm. Which by the way would have cost almost double the cost of this home and it would have been worth it. We would have been better off camping than staying here. We went to the Red Ledges office to talk about our concerns and no one was there. The lights were off and the door was locked. Same thing at check out time too. The photos show the dirty surfaces, cobwebs, unfinished flooring, and the thermostat.

David Spynda Jr

a year ago

This motel is a great stay when visiting Bryce National Park. The rooms were clean and the bed was good. Their breakfast is free but simply cereal, bagels and instant oatmeal. Their is a restaurant next door which is great if you want a bigger meal. For a motel, this is a good place to stay.

S S

a year ago

My star at Red Ledges started off as 4 star, then turned into 1 star. I would not stay here again. I’d pay more and stay elsewhere. The bad: - I was changed twice for my stay, once through the 3rd party booking platform and a second time when I checked in - I called them at least 5 times to request a refund. The phone was answered once out of the 5 times. The lady on the phone told me to email the details to the owners Gmail which I did. The email was never answered or actioned. When I called the motel to follow up, no one picked up and there is no answering machine. - They have no other means of contact other than the phone number. The email address is not published online. - I had to file a dispute with my credit card company which the motel never took action on. Eventually I got a refund but I wasted a lot of time and energy. The good - The accommodation was basic and dated but clean and comfortable and well priced - The girl at the front desk was helpful - Breakfast is included but we didn’t eat it (set off too early), but we were given a sack breakfast when we asked at checkin - A short drive from Bryce Canyon

Eric Salyer

a year ago

This place is a great deal. The front desk lady was pleasant and helpful. Room was clean and well maintained, quiet. Even had a free breakfast (though simple). All for a hundred bucks. Perfect for a place to crash after exploring Bryce Canyon.